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Compliance & Audit Software built for Facilities Services teams
Digitise inspections, audits, compliance checks, and operational workflows through a single configurable platform that will integrate with your business systems.
- Easier
- Faster
- Smarter
Software for Facilities Services Teams
ECAT helps facilities services teams improve visibility, standardise processes, and demonstrate compliance across multiple sites, contracts, and service lines. Whether managing hard services, soft services, or integrated FM contracts, ECAT provides the tools needed to monitor performance, capture evidence, and drive continuous improvement.
Managing Multiple Services Requires Complete Operational Visibility
Facilities services teams are responsible for delivering safe, compliant, and efficient environments while coordinating people, assets, and service providers across diverse locations. Maintaining consistent standards and demonstrating service delivery can be difficult when information is managed through disconnected systems.
Common challenges include:
- Inconsistent processes across sites and service lines
- Limited visibility of operational performance
- Managing compliance obligations across multiple contracts
- Tracking corrective actions and service failures
- Coordinating teams effectively
- Demonstrating service delivery and contract compliance to clients
- Time consuming report generation
One Platform for Operational Excellence
ECAT enables facilities services teams to digitise inspections, audits, asset checks, compliance activities, and operational processes within a single platform. Information is captured in real time, providing a complete digital audit trail and giving managers instant visibility of performance across their operations.
By centralising data, reporting, and corrective action management, ECAT helps facilities teams reduce administration, improve accountability, and make informed operational decisions.
Reports are produced at the click of a button and are drillable to provide transparency with your client.
Typical Use Cases
- Facilities Management Audits
- Building Inspections
- Health & Safety Audits
- Service Delivery Inspections
- Planned Preventative Maintenance Checks
- Asset Condition Inspections
- Fire Safety Audits
- Compliance Monitoring
- Cleaning Quality Audits
- Security Inspections
- Waste Management Checks
- Environmental and Sustainability Audits
- Risk Assessments
- Defect Reporting
- Corrective Action Management
- Site Readiness Inspections
- Client Specification Audits
Why FM Teams Choose ECATÂ
Improve Consistency
Standardise inspections, audits, and procedures across every site and location.
Increase Visibility
Access real-time dashboards and reports that highlight performance, trends, failures, and outstanding actions.
Strengthen Accountability
Assign actions, set deadlines, and track completion through to resolution.
Reduce Administrative Burden
Eliminate paper forms, manual reporting, and spreadsheet consolidation.
Respond Faster to Issues
Automatically escalate critical failures and high-risk findings to the right people.
Demonstrate Compliance
Maintain a complete digital audit trail with timestamps, photographs, signatures, and supporting evidence.
Built Around the Way FM Teams Work
ECAT is designed to fit around existing facilities management procedures rather than forcing teams to change the way they work. The platform can be configured to reflect contract requirements, site-specific processes, service line workflows, escalation procedures, and reporting needs.
Whether supporting a single service or a fully integrated facilities management contract, ECAT provides the flexibility needed to manage complex operations while maintaining visibility, consistency, and compliance.
Who ECAT Supports
Frontline Operatives
Simple, guided, mobile-first checks
Supervisors
Instant visibility and escalation
Managers
One clear view across all sites
Our Customers
daa
SSE
Samsic
ABM
eBay
Danone
Penske
Derrycourt
Bidvest Prestige
OCS
Sodexo
aramark
ESB
Primeline
London School of Hygiene & Tropical Medicine
Bank of Ireland
Compass Group
Our-ladys
JPC by Samsic
mlcs
bruntwood
St JamesHopsital
ISS
Manchester High School for Girls
Mount Charles
RCSI
SOS Group
St Francis Hospice
St Vincents University Hospital
Mondelez International
Ready to show how good your service really is?
ECAT gives FM providers a frontline tool that gets used, delivers data managers trust, and proves performance to clients.
We have been using the ECAT software for a number of years now and it is pivotal to our Quality Management System and the delivery of a fit for purpose QA/QC system. Throughout this period the ECAT support team are always on hand and prompt in dealing with any queries or updates that arise. I wouldn’t hesitate in recommending the software platform to anyone looking to enhance their quality control operations.
The support provided by the ECAT team is excellent. Any changes or requests are usually completed the same day, or by the following day if submitted later in the afternoon. The audit system has become an important part of our operation, giving us access to all the data and information we need in one central place.
David from ECAT support has played a vital role in implementing various projects and innovations, many of which without his dedication and second to none knowledge of the system would not have been possible. His problem solving has also been crucial to getting ideas from the page built into the system and rolled out into practice.