Keep your service teams moving safely and efficiently
Would you Like Efficient Service Delivery Management Reviews?
Have up to 5x faster inspections with ECAT’s electronic compliance action tool that will allow you to collect data in real-time, multiple times a day from as many service teams and locations as you need, ensuring you have the highest quality and safety standards with the least hassle.
Would you Like to Resolve Issues Quicker and Keep It Moving?
Transform your process from slow, retrospective reporting functions to an instant, highly automated, transparent performance management function with ECAT. No more fiddly paper forms or Excel checklists. Easily embed reviews and inspections in your team’s workday. Empower them to know what good looks like and spot and report issues. Something wrong? Immediately assign an action to the right person and keeping track it in the dashboard.
Would You Like Your Service Delivery to Perform Efficiently?
Speed up decision making by letting the right people act on issues in real-time. ECAT’s automation means the information can seamlessly flow between your people as needed, ensuring your service levels are delivered to the highest standard. Share the incidents and errors immediately with the correct people and let them act as soon as problems pop up.
Would You Like to Move From Periodic Reporting To Real-Time Analytics?
Replace the reactive backward focused snapshot reporting with real-time live tracking information direct to you via your desktop or mobile device. Stay on the pulse and continually adjust your quality processes with our powerful analytics. We can also help you connect the data streams to your preferred Business Information System.
Would You Like Easy Implementation, Ongoing Support and Development?
The flexibility of ECAT and expertise of our team means we can digitise your reviews, checks, inspections and audits in no time at all. This means your ECAT platform will be setup and ready to go before you know it!
ECAT is easy and intuitive to use, so little or no training is required.
Our support is second to none. From set up to your ongoing needs, we configure it all at no extra cost. We work with you to understand your requirements so that you don’t have to go it alone. We know that as you grow, you will need a system and support team that will learn and grow with you; that is why we provide unrivalled continuous support.
Would You Like to Continually Improve Your Service Delivery?
ECAT is designed to help you learn from errors collectively and transparently. You can investigate underlying root causes and diffuse understanding and best practices. Let us help you take the last push towards more accurate data-based decision making.
Watch how ISS benefitted from making the switch to ECAT.
ECAT saved ISS so much money, it actually paid for itself, with change.
ECAT helped ISS to deliver quality-rich services to meet the varied expectations of its customers. With a geographically diverged and wide range of customers, ISS Facility Services found ECAT audit management system to be highly user friendly, easy to use and led by a supportive and progressive team.