Compliance & Audit Software for Facilities Service Providers

ECAT helps facilities management teams prove work is done, stay audit-ready, and protect long-term contracts across every site.

Compliance & Quality Assurance Software for Multi-Site Facilities Providers

Give your clients confidence across every service line, cleaning, security, maintenance, grounds and more. ECAT helps facilities service providers prove standards are met, contracts are protected, and performance is visible in real time. 

Who Is This For?

Facilities service providers delivering services across single or multi-site estates, including integrated FM, hard and soft services, who need consistent proof, operational clarity, and client-ready reporting.

The Problem We Solve

Facilities contracts are complex. Multiple services, rotating teams, varied standards, and demanding clients, all relying on accurate reporting.

Without a single system:

  • Evidence is scattered across tools and teams
  • Managers chase updates instead of managing performance
  • Reporting takes too long and still lacks confidence
  • Contract renewals become high-risk conversations
Frontline teams (1)

Where ECAT Fits

Frontline Teams
Log audits, checks, photos and actions on-site via mobile

ECAT
The simple frontline tool that fills the operational gaps your CAFM or QMS can’t.

Reporting & Proof
Automated reports, dashboards and compliance evidence

Clients & Contracts
Clear proof of delivery across every service line

What ECAT Helps You Do

Standardise delivery across services
Ensure cleaning, security, maintenance and other services meet agreed standards — everywhere.

Give managers real visibility
See what’s happening across sites without endless calls or spreadsheets.

Protect and grow contracts
Provide consistent, professional reporting clients trust.

Reduce admin and firefighting
Automate reporting and issue tracking so teams focus on delivery.

Built for Facilities Operations

ECAT supports the realities of facilities services:

  • Multi-service contracts
  • Multiple sites and asset types
  • Mobile frontline teams
  • Client-specific standards and KPIs
  • Internal audits and external inspections

All in one intergrateable system.

Trusted Across Facilities Services

Used by facilities service providers to demonstrate performance, maintain compliance, and strengthen long-term client relationships.

Who ECAT Supports

Frontline Operatives
Simple, guided, mobile-first checks

Supervisors
Instant visibility and escalation

Managers
One clear view across all sites

Our Customers

Ready to show how good your service really is?

ECAT gives FM providers a frontline tool that gets used, delivers data managers trust, and proves performance to clients.

Heather Andrews Venue Housekeeping Manager, OCS

I honestly sat back in my chair on the first meeting with Olaf as he was explaining ECAT with the biggest grin, to be like finally an auditing tool that gets it and works with the user(s).

Colm Farrell Health & Safety Manager, Tesco

Decisions are now based on detailed, real time information. Before we either didn’t manage to record this data or it was inaccessible.

John Irvin Commercial Director & General Manager, Stresslite

We have been using the ECAT software for a number of years now and it is pivotal to our Quality Management System and the delivery of a fit for purpose QA/QC system. Throughout this period the ECAT support team are always on hand and prompt in dealing with any queries or updates that arise. I wouldn’t hesitate in recommending the software platform to anyone looking to enhance their quality control operations.

Martha Aoe Account Director, Sodexo

Some of our key issues were cost of entry, ease of use, minimal training requirement, quality tech support and the ability to deal with multiple and varied audit processes across a wide range of client sites. ECAT allowed our staff to take control of the system and make it their own.

Krzysztof Kowalski Operations Manager, Primeline

The support provided by the ECAT team is excellent. Any changes or requests are usually completed the same day, or by the following day if submitted later in the afternoon. The audit system has become an important part of our operation, giving us access to all the data and information we need in one central place.

Luke Johnson Head of Health and Safety, Samsic

David from ECAT support has played a vital role in implementing various projects and innovations, many of which without his dedication and second to none knowledge of the system would not have been possible. His problem solving has also been crucial to getting ideas from the page built into the system and rolled out into practice.

Tom Tatham Account Director, OCS

Working with ECAT has been seamless, quick and easy. The system has won the hearts of the Ops teams; they find it so much more user friendly than other systems. The client has seen a huge benefit from our move to ECAT, especially from the reporting side.

Aisling Duggan EQHS Manager, Derrycourt

The EQHS team has worked very closely with ECAT over the years to develop and implement industry-specific and site-specific audits on all our contracts... I would highly recommend ECAT