FAQs

Welcome to our pricing philosophy: Balancing ROI and Transparency.

At ECAT, we believe in a partnership founded on mutual benefit. Our pricing strategy is straightforward: where your return on investment (ROI) is at the forefront of our considerations. Simply put, if we don’t foresee a return for you, we won’t proceed. It’s not about making a quick sale; it’s about forging long-term partnerships built on trust and mutual benefit.

ECAT understands the value of real-time data on the status of cleaning operations. Our operative user license provides your cleaning teams with a comprehensive list of tasks and duties they need to complete, tailored to specific rooms and categorised into scheduled cleanings such as daily, weekly, monthly, etc. Additionally, our proof of presence feature allows management to analyse the standard of cleaning and the duration each cleaner takes to complete their tasks.

We recognise that having an idea of pricing is essential in your buying journey. Our pricing model is designed with these principles in mind. It comprises two main components: a setup fee and a license fee.

The setup fee is included with purchases of 5 or more user licenses.

As for the license fee, we’re committed to keeping it accessible and predictable. We offer full user licenses at a competitive rate, capped at a maximum of £35 per month (please note that scale brings discounts, and other pricing models can be discussed).

This license grants unrestricted access to our entire suite of functionalities, empowering your team to leverage our platform to its fullest extent. Typical full licenses are used by Regional, Area and Site Managers, we recognise that not all users require full user licenses and this is taken into account. 

We believe this approach strikes the perfect balance between providing value-driven solutions and transparency in pricing, ultimately fostering a partnership built on trust and mutual success.