Helping the OPW go paperless meant less time on the papertrail and more time on the heritage trail

Office-of-Public-Works
  • Sector: Government Office
  • Number of Sites: 3000+

The Office of Public Works (OPW) is an Irish government Department that maintains Ireland’s most iconic heritage properties, including Ireland’s two World Heritage Sites, 780 National Monuments and over 2,000 acres of gardens and parklands. It also manages over 3,000 state properties, including 700 Garda properties and approximately 550 offices. It is also the Department that is responsible for providing suitable official accommodation to all State Departments, and the full maintenance of same.

The Challenge

Their exisiting paper auditing system was wasting time and frustrating staff

With a continuous need to maintain this vast portfolio, the OPW required an auditing system which would digitise their already existing paper audit, which examined the internal and external conditions of a building. This paper audit caused numerous problems, including the amount of time it took to complete, attaching accompanying photos, and sending the report to relevant staff.

The Solution

Digitising the paper system freed them up to focus on the more important stuff

The OPW’s highly skilled engineering and architectural specialists were devoting too much time to administration, rather than being out in the field. After contacting ECAT, our support team got to work and digitised their audit. Not only would we be saving them time while completing the audit, now there would be no need to go back to the office to attach accompanying photos or extra notes.

The Results

A happier, more efficient workforce

The office staff were delighted too, as they could now run a variety of reports whether they were looking at a specific building or a region. Completing the audit on ECAT also meant that they could access data on potential forthcoming works, which helped them make plans for the future.

ECAT has proven to be exceptional in their professional engagement and provision of technical support. Their pure commitment and focus on engineering actual real working solutions, to what can be complex processes, is second to none. ECAT work tirelessly to understand the end result being sought by the client. Their determination to reach these workable solutions, and enhanced solutions, their support in developing and implementing change, is just remarkable. Keep up the fantastic work!

- John Brady, Mechanical and Electrical Engineering