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About Us
We aim to help organisations get an instant, accurate and complete picture of their processes and better manage their operations – precisely. Enabling them to cut costs, improve compliance, strengthen operations and gain a competitive edge. Today, we’re delighted that ECAT is precisely doing this, around the globe, at 1,000s of locations, for a wide range of industries. Francis Lyons, CEO, ECAT
Meet the Team
Francis
Co-Founder and CEO
Francis is ECAT’s CEO, a true gentleman who leads by example. ECAT was born from a combination of a desire for less hassle and more time efficiency, entrepreneurship, and a conversation with his friend Colm. Since then, he has revolutionised organisations by introducing them to an easier, faster, and better approach to process validation and auditing. Francis is a family man who enjoys socialising with friends and family and uses running to work off the aftereffects! In his spare time, he likes to help, and if he is not on his family’s farm, you will likely find him coaching the local rugby team. We are just not sure if that is to get out of the shopping!
- Likes
- Being fit
- Friends and a pint
- Music, reading and movies
- Christmas and gadgets
- Helping out
- Airplanes and travel
- Dislikes
- Getting fit!
- The word “Like” before and after every sentence
- Santa Claus (he costs me a fortune)
- Shopping or worse again... my wife shopping
David
Customer Support Manager
David is ECAT’s Customer Success Manager. He is an early pioneer of our customer success and the guy who puts a smile on the faces of our clients and keeps it there. Fully committed to building relationships, he helps to maintain and support our huge customer user base. Our 100% client retention rate is testament to his success. Our go-to guy for the seamless migration of all clients to new upgrades of ECAT. In his spare time, he is an avid gamer, rock climber and surfer, just don’t put cheese or tomato on his pizza!
- Likes
- Rock climbing
- Gaming
- Surfing
- Dislikes
- Cheeses and tomatoes
Darragh
Head of Sales
Darragh is ECAT’s Client Development Manager. With his background in customer service and research and development, he has a unique knack for weaving the perfect solution out of ECAT for any business. He is passionate about helping new and existing customers to get the very most out of the ECAT tool. Don’t let his love of an organised spreadsheet fool you, he enjoys the outdoors and has trekked from Cuba down to Argentina capturing some amazing photos along the way!
- Likes
- Being outdoors, especially hiking and scuba diving
- Travelling
- Problem solving (not as fun as first 2)
- Playing and watching sports
- Photography
- Dislikes
- Reality TV
- Unorganised Excel sheets
- Shopping
- Being stuck in a traffic jam
- Organised fun
Chris
Client Success Manager
Chris is ECAT’s Client Success Manager. With his product design and business development background, he loves finding solutions for our customers and is happy to be challenged with a problem to overcome. He likes to partner with our customers and is a firm believer in ‘teamwork makes the dream work’. He enjoys fully immersing himself in an activity, be it at work or play. In his spare time, he is a keen golfer and likes nothing better than celebrating achieving a birdie with a cold pint of Irish Stout. Sadly, he admits he can count on one hand how many birdies he has achieved to date and is more likely to be drowning his sorrows at the amount of bogies he records in a round!
- Likes
- Flow State
- Problem Solving
- Teamwork
- Golfing Birdies
- A creamy pint of Irish Stout
- Dislikes
- Social Distancing
- Golfing Bogeys
- Golfing Double-Bogeys
Olaf
Customer Support Executive
Olaf is ECAT’s Customer Support Executive. With his background in Biological Chemistry, Audit & Risk and Student Support, he loves finding solutions for our customers and is happy to be challenged with a problem to overcome. He likes to partner with our customers and really enjoys exploring the best solutions for our customers and aims to give the best user experience possible. He enjoys working with people and building good relationships to offer a bespoke personal service. In his spare time, he can be found working on his cars (standing holding a torch watching his more technical friends do the work), or out on a hike in the middle of nowhere in the Scottish Highlands.
- Likes
- Efficiency
- Problem solving
- Teamwork
- Exploring the outdoors
- Cars
- Animals
- Dislikes
- Dishonesty
- Slow internet
- Uninformed decision making
- Lists of likes and dislikes!
- Paradoxes
Sinead
Financial Controller
Sinead is ECAT’s Financial Controller. She is a fellow of the Association of Chartered Accountants and the one in charge of making sure the figures stack up. She has worked in the accounting industry for over 20 years, looking after the accounts for a wide range of companies, from production to the service industry. At ECAT, Sinead keeps us all in line in the nicest possible way. On a crucial mission to go paperless and online, she manages to make accounting work great fun! When she’s not putting accounts straight for ECAT, she enjoys annoying her kids and spending quality time with her husband.
- Likes
- Prompt replies
- Politeness
- Professional courtesy
- Sun, sea and picnics
- Bruce Springsteen
- Dislikes
- Rudeness
- Bad internet
- Mumbling
- Litterbugs/non recyclers
- Raw red onion in salads!!!!
Zoe
Marketing Manager
Zoe is ECAT’s Marketing Manager. With her marketing and business development background, she enjoys using up her daily word count to find creative ways to tell ECAT’s story. She loves aligning marketing strategy with revenue objectives and rolling up her sleeves to execute it. In her spare time, she can be found having a chat over a good cup of tea or out on the open road on her motorbike. She admits she doesn’t get out on it as much as she would like, primarily due to being a fair-weather biker!
- Likes
- Creative and analytical thinking
- Chatting
- Helping people realise their potential
- A good cup of tea and a slice of toast
- Walking her dog
- Dislikes
- Dishonesty
- Bullies
- Reality TV
- Noisy eaters
- Being cold
Our Customers
daa
SSE
Samsic
ABM
eBay
Danone
Penske
Derrycourt
Bidvest Prestige
OCS
Sodexo
aramark
ESB
Primeline
London School of Hygiene & Tropical Medicine
Bank of Ireland
Compass Group
Our-ladys
JPC by Samsic
mlcs
bruntwood
St JamesHopsital
ISS
Manchester High School for Girls
Mount Charles
RCSI
SOS Group
St Francis Hospice
St Vincents University Hospital
