Story Behind Our Story
The urge to create ECAT emerged from an utter frustration with doing audits on paper and not finding a technology solution to fit our needs. When Colm and Francis (I) talked to others about their experience with auditing technology, they echoed our frustrations. Large organisations need heavy duty software solutions like ERP’s and CRM platforms, but, we don’t need heavy weight technology for audits. What we need is a flexible, intelligent, mobile solution that enables us to better manage auditing; without IT people. Our purpose is to make it feasible for organisations, to get an instant, accurate and complete picture of their processes and better manage their operations- Precisely. Today, we’re delighted that ECAT is doing exactly this, around the globe, at 1,000’s of locations, for a myriad of industries.
Meet Our People
We’re not just a diverse group of minds coming together. We are well known for our customer obsessed attitude backed with transparency, quality and a zeal to Comply. You will find a high-performing and gutsy group of software developers, engineers and specialists which keeps ECAT’s internal operations- Ever Ready. In the alleys, you would often see extremely passionate IT professionals with very versatile experience, waving a “Hello”. This crackling powerhouse ability of the team is further electrified by a bunch of data security providers and programmers. For us, our work is truly personal and a way of life. Yes, we live by the quality code and – tonnes of expresso shots (Oops, we let the secret out!)
The ECAT Leaders
Some are born, some are nurtured- very rarely are leaders truly engaged. Get to know our ‘very rare’ clan who redefine leadership and rethink the role each one of us can play to truly shift forward.
Co-Founder & CEO
With 25+ years of large-enterprise work experience, process management was always in Francis’ “wheelhouse”. Understanding the trails and tribulations of audits, he has significantly revolutionised organisations by introducing them to easier, faster and a better approach to process validation and auditing. Around 2010 a conversation about the trials and tribulations of auditing with his friend Colm lead to a deep investigation of the sector and a year later the formation of ECAT. Today, Francis introduces organisations to an easier, faster, better approach to auditing and also oversees the overall development of the ECAT organisation. On any day, Francis loves to talk about less hassle, more technology and better audits.
Customer Success Manager
Early pioneer of our customer success, David really shapes and clears the path to follow for clients. Fully committed to building relationships and not just another sales guy on the block, David dons the hat of Customer Success Manager at ECAT. He helps maintain and support the huge customer user base. Our go-to guy for seamless migration of all clients to new upgrades of ECAT- David has 14 years of experience in customer service of one sort or another. Starting off at an entry level job, he has gained experience in all aspects of customer service and then moved in to management of customer service teams. And he is an impeccable conversationalist!
Client Development Manager
Our reliable and trusted Go-To Guy for all clients, Darragh is a Client Development Manager at ECAT. He joined the team as a Technical Account Manager but eventually found his true calling in the Client development role. You can call him a wizard, as he can weave the right solution out of ECAT for any business. ECAT is his primary duty and he loves to assist new and existing clients to get the most out of the tool for their business. When not weaving magic for clients, he racks his brains for the development of ECAT technology. We’ve heard stories about his wand, but are yet to confirm!
Business Development Manager
Relentless and seriously goal-oriented, Nihar carries business in his DNA. In his role, Nihar uses his envious understanding of the ECAT landscape to help our prospects find meaningful solutions. Every day, he dons the Know-All ‘consultative cap’ for solution-based support to customers while simplifying their audit needs. He makes sure ECAT fits into a variety of organisational processes- without a glitch. While on some days, he ensures that ECAT sales people imbibe the right skills, content and knowledge to match customers with the right answers. For starters, he has a secret red- cape that he uses to create safer and sustainable workplaces. Also, he brews the best coffee!
Senior Technical & Project Lead
A rare breed of techno-geek, Dipak is the Senior Technical and Project Lead with ECAT. He seamlessly coordinated with entire ECAT development team and range of clients for smooth and flawless execution of the solution. Being the light-house in the development, Dipak guides, supports and leads the team to visualize and deliver an exceptional cloud based solution. His management capabilities are par excellence as all the requirements are met on time, problems are solved without building extra financial strain on the clients. Dipak also forms one of the core pillars to plan the scope, implement and maintain ongoing advancements in the ECAT platform.
She breathes accounts just like fresh air- Our lady in shining armour, Sinead is a fellow of the Association of Chartered Certified Accountants. Sinead has an enviable experience of 20 years in the accounting industry. She has been ‘cooking the books’ for companies ranging from Production to the Service industry. At ECAT, Sinead is trying to put some accounting manners on the team. On a crucial mission to go paperless and online, she makes accounting work great fun! When not putting accounts straight for ECAT, she enjoys annoying her kids and spend quality time with her husband.
Chief Dog Manager
Furry, grumpy and named after the stunning Pippa Middleton, Pip is our Chief Dog Manager from Jack Russell Terrier clan. On a normal day, Pip welcomes ECAT guys by jumping on their nice and clean clothes just after playing in the mucky fields! She likes to chase cars, bin-lorries and anything that runs or flies. Rabbits and birds are always on the menu. We’re not sure what would happen if she ever actually caught one! When ECAT has work guests or clients over, Pip growls for a little while and loves them after they pay their first bill. With all the office doors well scratched by now, Pip has a great life at ECAT!
Setting the Marketing Quotient real high, Sarrah is our marketing maverick at ECAT. She understands the knick-knacks of the audit management industry well and always has the answer to- What’s on the mind of consumers? In her years of experience, Sarrah has seen marketing change fundamentally- and has made ECAT win by helping prospects to make the right decision with her line of activities. Sarrah’s rule of thumb: ‘Smarter strategies bring stronger outcomes in action- Come what may!’ Apart from her work, she is a fitness freak and loves her coffee- just perfect!